You already know why franchising makes sense, but why franchise with Brilliant Sky? In a word – support. Success for a franchisee (and a franchisor) is all about support. In addition to our unique concept and superior business model, you’ll benefit from a best-in-class franchisee support program. We like to call it “support from day one ‘til forever”. Here are just a few of the ways that we’ll partner with you to make your Brilliant Sky store the very best it can be:
The first and most critical decision for any brick & mortar retailer is location. We’ve got the resources to assess the competitive environment, analyze the demographics, and locate available real estate in your market – and we’ll assist you in negotiating the best possible lease terms once you have a preferred site.
You’ll receive thorough hands-on training in all aspects of our Brilliant Sky Toys & Books operations, including management methods, human resources, buying, merchandising, sales, and administrative procedures. You’ll receive our easy-to-reference Operations Manual, as well as intensive on-the-job training at our headquarters facility, and at your own Brilliant Sky Toys & Books store - before, during and after your grand opening.
From our industry-leading catalog program to our Simply BrilliantTM Marketing Portal, we put professionally-designed custom marketing materials at your fingertips. Access the Treehouse Franchisee IntranetTM anytime day or night to download logos, approved artwork, and other marketing tools. There’s no cookie cutter approach here – you’ll have marketing materials that represent your store to your community.
We will get you started with our RBITM – Recommended Beginning Inventory, a comprehensive list of the finest products to get your store started with the optimal inventory mix. We’ll keep you up-to-date with new product suggestions from our corporate office and other Brilliant Sky store owners as well. A successful franchise system means great buying power. We not only support you in the “science and art” of buying, but we produce financial results through exclusive buying programs with many of the industry’s key suppliers. This is support that shows up right on the bottom line!
You’re never alone when you have the power of Brilliant Sky behind you. In addition to unparalleled support from our corporate office, you’ve got virtually 24/7 access to a family of store owners with the same goals and opportunities as you. Call, email or sign on to our Treehouse Franchisee IntranetTM Forums to post questions to the group, learn tips & tricks, share your successes and more. There really is strength in numbers.
You’re never more than an email or phone call away from our personalized support resources and you’ll receive valuable communications and periodic visits from an experienced Field Support Representative. When you’ve got questions, we’ve got answers!
Having a franchisor that is so in touch with our day-to-day operation has been critical to our success. The support is always there - from training to marketing to great vendor relations - and having a community of other stores as a sounding board for new ideas is an unbelievably powerful resource!
– teresa, brentwood